Cancellation Policy

We understand that unforeseen circumstances may arise, necessitating the cancellation or rescheduling of your inflatable bounce house rental. To ensure clarity and fairness, we have established the following cancellation policy:

1. **Cancellation Notice**: We require a minimum of 72 hours (3 days) advance notice for cancellations or rescheduling of your rental reservation. Please contact us as soon as possible if you need to make changes to your booking.

2. **Deposit**: A non-refundable deposit of $50 is required at the time of booking to secure your reservation. This deposit will be applied towards the total rental fee.

3. **Refund Policy**:
– If you cancel your reservation at least 72 hours (3 days) prior to the scheduled rental date, you will receive a full refund of any payments made beyond the non-refundable deposit.
– Cancellations made less than 72 hours (3 days) before the scheduled rental date are not eligible for refunds. The non-refundable deposit will be retained to cover administrative costs and loss of potential bookings.
– In the event of inclement weather or circumstances beyond your control, please contact us to discuss alternative options, such as rescheduling your rental for a different date. Refunds or credits may be considered on a case-by-case basis.

4. **Rescheduling**: We understand that scheduling conflicts may arise. If you need to reschedule your rental, please contact us as soon as possible to check availability for alternative dates. We will make every effort to accommodate your request, subject to availability.

5. **Communication**: All cancellations or requests for rescheduling must be communicated directly to Xtreme Bounce and Slide. We encourage you to reach out to us promptly to facilitate smooth and efficient handling of your request.

By booking with us, you acknowledge that you have read, understood, and agree to abide by the terms of our cancellation policy outlined above.

Please don’t hesitate to reach out to us if you have any questions or require further clarification regarding our cancellation policy. We appreciate your understanding and cooperation.

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